Fees, Payments, and Refund Policy

1.1  Pricing: Certain features, test series, or content on TestCrate may be offered on a paid basis. All prices are displayed in Indian Rupees (INR) and are inclusive of applicable Goods and Services Tax (GST) unless otherwise indicated.

1.2  Payment Security: Payments are processed through third-party payment gateways that comply with applicable Reserve Bank of India (RBI) regulations and PCI-DSS security standards. TestCrate does not store your full card details or UPI credentials.

1.3  Refund Policy:

• Refund requests must be submitted within 7 (seven) days of the date of purchase by writing to us
• Refunds will not be granted if you have accessed, attempted, or viewed the purchased examination or test series content
• Refunds for technical failures that prevent access will be considered on a case-by-case basis
• Approved refunds shall be credited within 7–10 business days

1.4  Disputes: In the event of a payment dispute, you agree to first contact TestCrate to seek an amicable resolution before initiating any chargeback or consumer complaint.